Description based on the Specified Commercial Transactions Act
Seller
Zuku Café (Taira Nakazawa)
Representative
Taira Nakazawa
Address
1943-1 Mikage-Shinden, Komoro City, Nagano Prefecture, 384-0808 Japan
Phone Number
+81-70-8568-7072
Email Address
Website
Sales Price
Prices are listed on each product page. Tax inclusion will be listed at checkout.
Please check each product page for details on shipping fees.
Shipping Methods and Costs
• We can deliver to all regions in Japan and certain overseas areas.
• Shipping costs vary depending on the destination region (¥550–¥750).
• Note: Okinawa is ¥1,740; overseas from ¥1,450.
• Postal delivery (flat rate nationwide: ¥300).
• Free nationwide shipping for orders totaling ¥5,000 or more. (Excluding Okinawa)
• For details on shipping and fees, please refer to Shipping Information.
Other Fees Besides Product Price
• Bank transfer fees: Customers are responsible for any bank transfer fees.
Order Validity Period
• If payment is not received within 7 days after placing the order, the order will be canceled.
Delivery Time
• We will ship within 3 business days after confirming payment.
• Note: Delivery times may vary depending on order volume and timing.
• For details, please refer to Shipping Information.
Return and Exchange Policy
• Except in cases where the product is defective, we generally do not accept returns.
• In case of defective or wrongly delivered products, please contact us by email within 7 days after the product arrives.
• For more details, please refer to Shipping Information.
Payment Methods
• Credit card payment, convenience store payment, bank transfers.
Payment Deadline
• Credit Card Payment: Varies by your credit card company.
• Convenience Store Payment: Within 3 days after placing the order
Sales Quantity
• Listed on each product page
Qualifications and Licenses
• Food Hygiene Supervisor (All employees possess this certification)