Privacy Policy
Privacy Policy
Zuku Café (hereinafter referred to as “our shop”) recognizes the importance of protecting our customers’ personal information. We comply with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Law”) and strive to handle and protect personal information appropriately in accordance with the following Privacy Policy (hereinafter referred to as “this Privacy Policy”).
1. Definition of Personal Information
In this Privacy Policy, “personal information” refers to personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Law—that is, information about a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in such information (including information that can be easily collated with other information to identify a specific individual), or information that contains a personal identification code.
2. Purpose of Use of Personal Information
Our shop uses customers’ personal information for the following purposes:
1. To provide our shop’s services.
2. To provide guidance and respond to inquiries regarding our shop’s services.
3. To inform customers about our products and services.
4. To address actions that violate our shop’s terms, policies, etc. (hereinafter referred to as “Terms, etc.”) related to our services.
5. To notify customers of changes to the Terms, etc. related to our services.
6. To help improve our services and develop new services.
7. To create statistical data in a format that does not identify individuals, related to our services.
8. For other purposes incidental to the above purposes.
3. Changes to Purpose of Use of Personal Information
Our shop may change the purpose of use of personal information within a scope reasonably recognized as having relevance, and will notify or announce to customers if changes are made.
4. Restrictions on Use of Personal Information
Except as permitted by the Personal Information Protection Law and other laws and regulations, our shop will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the customer’s consent. However, this does not apply in the following cases:
1. When based on laws and regulations.
2. When it is necessary to protect a person’s life, body, or property, and obtaining the customer’s consent is difficult.
3. When it is particularly necessary to improve public health or promote the sound growth of children, and obtaining the customer’s consent is difficult.
4. When it is necessary to cooperate with a national institution, local public body, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the customer’s consent may hinder the execution of such affairs.
5. Proper Acquisition of Personal Information
Our shop will properly acquire personal information and will not obtain it through deceitful or other improper means.
6. Safe Management of Personal Information
Our shop will take necessary and appropriate supervision of our employees to ensure the safe management of personal information against risks such as loss, destruction, alteration, and leakage. When entrusting all or part of the handling of personal information to a third party, we will supervise the entrusted party as necessary and appropriate to ensure the safe management of personal information.
7. Provision to Third Parties
Our shop will not provide personal information to third parties without the prior consent of the customer, except as permitted by the Personal Information Protection Law and other laws and regulations. However, the following cases do not fall under the provision to third parties specified above:
1. When our shop entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
2. When personal information is provided due to business succession through merger or other reasons.
3. When personal information is jointly used based on the provisions of the Personal Information Protection Law.
8. Disclosure of Personal Information
When a customer requests disclosure of personal information based on the provisions of the Personal Information Protection Law, our shop will confirm that the request is from the customer themselves and disclose the information without delay (if the personal information does not exist, we will notify accordingly). However, this does not apply if our shop is not obligated to disclose under the Personal Information Protection Law and other laws and regulations.
9. Correction of Personal Information
If a customer requests correction, addition, or deletion (hereinafter referred to as “Correction, etc.”) of personal information based on the provisions of the Personal Information Protection Law due to the reason that the information is not true, our shop will confirm that the request is from the customer themselves, conduct necessary investigations without delay within the scope necessary to achieve the purpose of use, and based on the results, make corrections, etc., and notify the customer accordingly (if we decide not to make corrections, etc., we will notify the customer accordingly). However, this does not apply if our shop is not obligated to make corrections under the Personal Information Protection Law and other laws and regulations.
10. Suspension of Use of Personal Information
If a customer requests suspension or deletion (hereinafter referred to as “Suspension of Use, etc.”) of personal information based on the provisions of the Personal Information Protection Law due to the reason that the information is being handled beyond the scope of the purpose of use announced in advance or was obtained by improper means, and if it is found that there is a reason for the request, our shop will confirm that the request is from the customer themselves, suspend use of the personal information without delay, and notify the customer accordingly. However, this does not apply if our shop is not obligated to suspend use under the Personal Information Protection Law and other laws and regulations.
11. Use of Cookies and Other Technologies
1. Our services may use cookies and similar technologies. These technologies help us understand the usage of our services and contribute to service improvement. Users who wish to disable cookies can do so by changing their web browser settings. However, disabling cookies may result in the inability to use some functions of our services.
2. Our shop uses Google Analytics provided by Google LLC on this service to investigate and analyze the usage of the services provided. For details on how data is collected and processed by Google Analytics and other information, please refer to Google’s site.
• Google Analytics Terms of Service:
https://www.google.com/analytics/terms/jp.html
• How Google uses data when you use our partners’ sites or apps:
https://www.google.com/intl/ja/policies/privacy/partners/
• Google Privacy Policy:
http://www.google.com/intl/ja/policies/privacy/
If you do not want your data to be used by Google Analytics, please use the Google Analytics Opt-out Browser Add-on provided by Google.
• Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout
3. This service has enabled “Advertising Features” of Google Analytics and uses third-party cookies such as DoubleClick Cookies for advertising and site improvement by utilizing the following features:
• Google Analytics Remarketing
• Google Analytics Demographics and Interest Reporting
This allows our service to use Google Analytics cookies to analyze and roughly understand customers’ age, gender, browsing history, and interest trends related to our service.
If you do not wish to use the “Advertising Features” of Google Analytics, you can disable tracking through settings. You can disable it by installing the Google Analytics Opt-out Browser Add-on provided by Google.
12. Contact Information
For requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact us at the contact information provided in the “Notation based on the Specified Commercial Transactions Law” on our shop or through the inquiry form on our shop page.
13. Continuous Improvement
Our shop will review the operational status regarding the handling of personal information as appropriate and strive for continuous improvement. We may change this Privacy Policy as necessary.